TERMS OF SERVICE – VINVAL

Welcome to VINVAL! By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before continuing to use our services.

1. ACCEPTANCE OF TERMS

By using the VINVAL website or placing an order through our system, you agree to all the terms and conditions outlined in this document. If you do not agree to any part of these terms, please discontinue using our services.

2. USE OF SERVICES

✅ Customers must provide accurate and complete information when registering an account or placing an order.
✅ The website and services of VINVAL must not be used for illegal activities, fraud, or actions that negatively affect others.
✅ VINVAL reserves the right to refuse service to any individual or organization that violates our regulations.

3. ORDERING AND PAYMENT

• Order Confirmation: Orders will only be confirmed once payment is received or a clear commitment is made by the customer.
• Pricing: Product prices are subject to change without prior notice; however, VINVAL guarantees to provide the correct price at the time of order placement.
• Payment Methods: We support multiple secure and reliable payment methods.

4. SHIPPING AND DELIVERY

• Delivery times will be specified based on the customer's location and chosen shipping method.
• VINVAL is not responsible for delays caused by external factors such as natural disasters, pandemics, or courier service issues.
• Customers are responsible for checking the product upon receipt.

5. RETURN AND WARRANTY POLICY

• VINVAL applies a return and warranty policy as published on our website.
• Products can only be returned or exchanged if they meet specific conditions, such as technical defects or incorrect shipments.
• Customers must provide complete information and invoices when requesting a return or warranty.

6. RIGHTS AND RESPONSIBILITIES

🔹 VINVAL’s Rights:

• To modify or update these terms of service at any time without prior notice.
• To suspend or terminate services for customers who violate the terms.

🔹 Customer Responsibilities:

• To comply with these terms when using our services.
• To maintain the security of their account information and be responsible for all activities conducted under their account.
• To refrain from copying, distributing, or using website content unlawfully.

7. DISPUTE RESOLUTION

• Any disputes arising will be prioritized for resolution through mutual negotiation.
• If no agreement is reached, disputes will be handled in accordance with applicable laws.

8. CONTACT FOR SUPPORT

📞 Hotline: 0907450506
📧 Email: support@vinval.net
📍 Address: No. 92/38, Street No. 12, Quater 18, Binh Hung Hoa Ward, Ho Chi Minh City
🌍 Website: www.vinval.net

Thank you for trusting and using VINVAL’s services!