PRIVACY POLICY – VINVAL

VINVAL is committed to protecting our customers' privacy and personal information. This privacy policy outlines how we collect, use, and safeguard your information when you access and shop at VINVAL.

1. COLLECTION OF PERSONAL INFORMATION

We may collect personal information when you:

• Register an account on the VINVAL website.
• Place an order, make a payment, or request support.
• Subscribe to promotional offers and newsletters.

Collected information may include:
✔️ Full name, address, phone number, email.
✔️ Payment details, bank account information (if applicable).
✔️ Purchase history and interactions with our website.

2. PURPOSE OF INFORMATION USAGE

Your personal information will be used for the following purposes:
✅ Processing and delivering orders efficiently.
✅ Providing customer support services.
✅ Enhancing shopping experiences and personalizing content.
✅ Sending promotional offers and discounts (with customer consent).
✅ Ensuring transaction security and fraud prevention.

3. INFORMATION SECURITY AND STORAGE

• VINVAL implements advanced security measures to protect customer information from unauthorized access, loss, or misuse.
• Only authorized personnel can access personal information to serve customers.
• Personal information will be securely stored in VINVAL’s system and used only for the necessary duration.

4. INFORMATION SHARING WITH THIRD PARTIES

VINVAL commits not to sell, trade, or share customers’ personal information with third parties, except in the following cases:
✔️ When required by law or legal authorities.
✔️ When collaborating with delivery partners or payment gateways to process orders.
✔️ When the customer has given prior consent.

5. CUSTOMER RIGHTS

Customers have the right to:
📌 Review, modify, or request the deletion of their personal information.
📌 Opt-out of receiving marketing communications at any time.
📌 Contact VINVAL for complaints or support regarding personal data.

6. CONTACT VINVAL FOR SUPPORT

📞 Hotline: +84766226161
📧 Email: info@vinval.net / vinvalvalve@gmail.com
📍 Factory Address: No. 26 Hantang Street, Dongcheng District, Dongguan City, China, 523000 
🌍 Website: www.vinval.net

VINVAL – Protecting your information is our responsibility!